Features

A complete social listening stack.
Without the legacy weight.

Built for insights, brand, marketing, and CX teams who'd rather act on the data than fight the tool.

SocialCX dashboard with mentions chart, sentiment breakdown, and recent mentions list

Real-time mention ingestion

A scheduled ingestion pipeline pulls mentions from Google News in every region, deduplicates them, and normalizes the payload — with per-source retry and failure tracking.

AI sentiment scoring

Every mention is automatically scored positive, neutral, or negative with a confidence value. Admins can override any prediction from the mention detail view.

Keyword tracking

Add the brands, products, and topics you care about. Each keyword spins up its own ingestion source and is monitored continuously.

Workspace security

Postgres row-level security on every table, super-admin / customer-admin / team-member roles, and a full audit log of administrative actions.

Built to scale

From scrappy challenger brands to global teams — pick a plan that fits today and grow without re-platforming tomorrow.