Social & communities
Public conversations across the channels where audiences gather.
- YouTube
Influencer management
Find and manage the creators already shaping your market
Some of the most persuasive things said about your brand come from people who don't work for you. SocialCX shows you who they are, helps you find more like them, and keeps every conversation in the same place as your mentions.
Tracked creators
3 tracked- Instagram@maya.builds148k followers
Third month using them and support still answers in minutes.
Mentioned your brand · 2 days ago
- YouTubeDeep Dive Reviews92k subscribers
Walked through the onboarding on stream — genuinely painless.
Mentioned your brand · 6 days ago
- TikTok@ops.notes61k followers
This is the tool I kept getting asked about last week.
Mentioned your brand · 1 week ago
- 3
- Platforms tracked — Instagram, YouTube, TikTok
- 1
- Workspace — creators sit beside your mentions
- 0
- Extra CRMs — outreach logged in-app
- 7 days
- Free trial, no card required
How it works
Track, discover, connect
- Step 1
Start with the creators already talking about you
Add an Instagram, YouTube, or TikTok handle and SocialCX keeps that creator's activity alongside your brand mentions — so advocacy shows up as data, not anecdote.
- Step 2
Discover the ones you haven't found yet
Filter by niche keyword, audience size, and language to build a shortlist of creators who match the market you're actually selling into.
- Step 3
Run outreach without leaving the workspace
Save contact details against a creator and log every touchpoint. SocialCX records the conversation; it never emails on your behalf.
Source coverage
Every source, in one place
SocialCX monitors the channels that matter most to brand and CX teams — news, social, forums, reviews, and app stores — so nothing about your brand goes unnoticed.
News & web
Coverage and pages from search, publishers, and the open web.
- Google News
- Bing
- News sites
- Web pages
Reviews & app stores
Customer feedback from review platforms and mobile marketplaces.
- Yelp
- Apple App Store
- Google Play
- Reviews
Track
Advocacy you can point to
Your loudest supporters are usually already public. Track their handles and their posts land next to your brand mentions, with sentiment and relevance applied the same way. When someone asks which creators actually move your numbers, you have the list.
Discover
A shortlist, not a directory
Search by niche keyword, set a follower floor and ceiling so you're not stuck with either megastars or ghost accounts, and filter by language for the markets you sell in. You get a working shortlist in minutes, ready to review with your team.
Discover creators
4 matchesNiche: fintech ops60k–250k followersEnglish
- Track
@ledger.daily
Instagram · 121k followers
- Track
Finance Unpacked
YouTube · 88k followers
- Track
@cfo.clips
TikTok · 74k followers
- Track
@treasury.tips
Instagram · 66k followers
Connect
Outreach that leaves a trail
Attach a contact email to any creator and log each outreach step against them. Everyone on the team can see who reached out, when, and what happened — without buying a second CRM or losing the thread in someone's inbox.
Who it's for
Built for the teams that own the brand
Brand & comms leads
Know which independent voices shape how your brand reads before a campaign, not after.
Social & content teams
Build creator shortlists from the same tool you already use to watch conversation.
CX leaders
Spot creators raising real product complaints early enough to answer them properly.
Agencies & consultants
Show clients a defensible creator list with the mentions that justify it.
Frequently asked
About influencer management
Start listening
See who's already shaping your market
Track the creators mentioning your brand, find the ones you're missing, and keep outreach in the same workspace as your mentions.