The Overview dashboard got a meaningful upgrade: a mentions-by-source breakdown, a language distribution view, and a richer recent mentions feed with clearer source attribution.
What's new
Mentions by source. A stacked breakdown showing exactly how your mention volume splits across news, social, forums, and review sites — with drill-down into specific outlets for news coverage.
Language breakdown. A donut chart showing the language mix of your mentions, useful for any brand operating across multiple markets.
Recent mentions, with real attribution. Each mention in your recent feed now shows its source icon and, where relevant, the specific publication or account it came from — not just a generic label.
Why this matters
A single mention count tells you volume. It doesn't tell you whether that volume is concentrated in one source, one language, or one region — information that matters when you're deciding where to focus your team's attention. This update surfaces that context without requiring a separate report.
See your full mention breakdown in one view — start a free trial or explore Social Listening.
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SocialCX turns public conversation across news, social, forums, and reviews into signal your team can act on in real time.
