X monitoring is now available across Growth and Enterprise plans. Add your brand and product keywords, and mentions on X start flowing into your inbox alongside every other source you already track.
What's included
- Real-time capture of public posts and mentions matching your tracked keywords
- Full sentiment scoring and relevance filtering, same as every other source
- Growth plans can track up to 2 keywords on X; Enterprise up to 5
How to turn it on
Head to Keywords → Monitoring Sources and activate X for your existing keywords. No re-setup required — activation applies to all your current keywords in one step.
Why we're rolling this out carefully
X access comes with real per-read costs on our end, which is why keyword limits exist on this source specifically — every other source in SocialCX has no such cap. We'd rather be upfront about that constraint than pretend it doesn't exist.
Track your brand across X and 11 other live sources — explore Social Listening or start a free trial.
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